FAQ's
Due to the nature and complexity of our System, we try to answer as many questions as possible, however, a instance of our A.I. is modified for each client and their needs. As you can imagine the complexity of each clients needs change and the instance adapts and learns over time, therefore how it works changes and improves over time.
General Questions
On your part, all that is needed is to incorporate our tag onto your pages. The tag is entirely asynchronous, non-blocking, and exceptionally lightweight. Integration can be effortlessly done through a tag manager like Google Tag Manager, requiring no engineering work. You can also also add the pixel tag directly onto your pages. Once the tag is successfully implemented, we take care of the rest without any further action required from you. Smart Recognition begins to construct a personalized model and starts to seamlessly transmit the leads to the appropriate systems and workflows for emailing and/or retargeting.
Visit our Support Page for more detailed information.
We put in extensive effort to ensure that our code is unrivaled in terms of speed. We consistently monitor and optimize the performance of our code. To minimize any negative impact on site speed, we adhere to key practices:
Our script code is designed to be non-blocking, meaning it will not hinder the downloading of any other content on your site, even if our code fails to load or loads slowly.
We load our initial content asynchronously, prioritizing the loading of your high-priority content. Whenever possible, we defer loading parts of our content until the conditions are met and the necessity to use that content is imminent.
We utilize industry-standard techniques for compression to make sure our files are as compact as possible. Additionally, we employ industry-standard browser caching to lessen the data that users need to access from the internet.
To reduce network latency based on the user's location, we have global instances of our CDN.
We routinely test the performance of our global CDN against other providers to ensure that our assets are readily available and perform exceptionally well.
We continuously monitor latency and the impact of page load across various connection speeds, locations, and devices.
The price you'll pay is driven by the volume of leads Smart Recognition delivers, but don't worry you have full control of how many.
We are constantly connecting new Data Sources, Data Mines, Networks, Publishers, ESPs, ISPs, and more to index and increase its ability to learn, grow and connect information. In most cases, the platform always recognizes north of 20% (some clients have seen as high as 70%), however, it filters and profiles the highest probable leads, so the end results is a moving target and varies (and can be controlled) by client.
See more of How it Works.
Yes! Smart Recognition can Trigger a signal based on Advanced Filtering to Fire Events in Real Time to ESPs, CRMs, Databases, 3rd Party Platforms, Webhooks, and more.
We would suggest you add-on the Smart Affiliate Solution, this is where your leads can be emailed your offer(s) from our separate AWS Infrastructure that has managed hundreds of millions of sends monthly focusing on high deliverability and inboxing rates. However, this is done on a performace based agreement (Commission) and opens the door for most clients to effectively mail 3x - 5x more their current list size turn key!
Yes! We can suppress your current buyers so as not to interupt their current journey. However, Smart Recognition still tracks their activity to recalculate intent and interest. (Many clients still collect this information and respond accordingly)
Yes! We can send your emails to the leads Smart Recognition identifies for you. Please see "Smart Affiliate" for more details.
Yes! Smart Recognition can add your shoppers directly to a number of 3rd party platforms to retarget in real time.
Yes, the leads come with permission! We have a Network of Websites, Platforms, and Storefronts who retrieves consent to partner marketing who are then matched to clients website shoppers.
No, we currently only offer this to US Traffic Only.
Almost! We are currently working on the ability for you to append 3rd party additional data to the shoppers recognized by Smart Recognition.
We already provide an incredible amount of data in our reports, most of which can be sent over with each lead. Download a Sample Report here.
*reporting is in real-time and being enhanced each month
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